Responsibilities:
- Coordinate patient appointments, ensuring scheduling efficiency and patient satisfaction.
- Serve as the primary point of contact between patients and healthcare providers, addressing inquiries and concerns with professionalism and empathy.
- Manage patient records accurately and confidentially, ensuring compliance with healthcare regulations.
- Facilitate timely and accurate communication between patients, healthcare providers, and other relevant stakeholders.
- Provide administrative support to the healthcare team, including maintaining office supplies, managing correspondence, and organizing meetings.
- Assist with insurance verification, authorization processes, and billing inquiries as needed.
- Collaborate with multidisciplinary teams to ensure comprehensive patient care and continuity of services.
Qualifications:
- Bachelor’s degree in Healthcare Administration, Business Administration, or related field preferred.
- Previous experience in healthcare administration or patient coordination role is advantageous.
- Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
- Strong interpersonal and communication skills, with a compassionate and patient-centered approach.
- Proficiency in medical terminology and basic computer skills.
- Ability to maintain confidentiality and adhere to ethical standards in patient care.
- Flexibility to adapt to changing priorities and work in a fast-paced environment.
Join our team at Wilson Airport Hospital as a Patient Care Coordinator and play a pivotal role in ensuring exceptional patient experiences and efficient healthcare delivery. Apply now to make a difference in patient care.
